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EMPLOYEE ASSISTANCE PROGRAM (effective 7.1.2026)

What is an Employee Assistance Program?

A program offered to all Jefferson County Schools employees to provide guidance with personal issues, planning for life events or simply managing daily life which can affect your work, health and family. This coverage is provided at no cost to you.

Plan Rules:

  • Eligibility: Available for all Jefferson County employees, their household members and unmarried children up to age 26

  • Coverage through OneAmerica

  • Provides support, resources, and information for personal and work-life challenges

  • Visit the Employee Assistance Program website to view timely articles and resources on a variety of financial, well-being, behavioral and mental health topics

  • CALL 1.855.387.9727 or visit Guidanceresources.com (Web ID: ONEAMERICA3)

Contact Campus Benefits for assistance with claims.

Email: mybenefits@campusbenefits.com

Call 1-866-433-7661, option 5

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Confidential Counseling

  • Helps employees address stress, relationship and
    other personal issues for you and your family

  • An in-house team of master’s level EAP professionals
    who are available 24/7/365 to provide individual
    assessments

  • Three sessions per year (per household) conducted
    by face-to-face* counseling or telehealth (text, chat,
    phone or video) via a secure, HIPAA compliant portal

  • Sessions with highly trained master’s and doctoral level
    clinicians about the following topics:

    • Stress anxiety and depression

    • Relationship/marital conflicts

    • Problems with children

    • Job pressures

    • Grief and loss

    • Substance abuse

Financial Information and Resources

  • Speak by phone with a Certified Public Accountant and
    Certified Financial Planner on a wide range of financial
    issues, including:

    • Getting out of debt

    • Credit card or loan problems

    • Tax questions

    • Retirement planning

    • Estate planning

    • Saving for college

Work-Life Solutions

  • Work-Life Specialists will do the research for you,
    providing qualified referrals and customized resources for:

    • Child and elder care

    • Moving and relocation

    • Making major purchases

    • College planning

    • Pet care

    • Home repair

Free Online Will Preparation

  • EstateGuidance lets you quickly and easily write a will on your computer

  • Go to www.guidanceresources.com and click on
    EstateGuidance link

  • Follow the prompts to create and download your will
    at no COST

    • Name an executor to manage your estate

    • Choose a guardian for your children

    • Specify your wishes for your property

    • Provide funeral and burial instructions

GuidanceResources Online

  • One stop for expert information on relationships,
    work, school, children, wellness, financial, and more

  • Timely articles, HelpSheets, tutorials, streaming videos and self-assessments

  • “Ask the Expert” personal responses to your questions

    • Child care, elder care, attorney and financial
      planner searches

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Phone: 866-433-7661 (Option 5)

Fax: 770-394-0333

The Jefferson County Schools Benefits Portal is provided for illustrative purposes only. Actual benefits, services, premiums, claims processes and all other features and plan designs for coverage offered are governed exclusively by the provider contract and associated Summary Plan Description (SPD).

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